Who this is for: Brand users and sales reps on Pro or Enterprise. Buyer (account) users cannot connect. A brand administrator must enable MCP in Platform Settings first.
Connect URL
In the app: Settings → MCP connections (copy URL + link to this guide). What that means in practice:
- The AI can look up orders, invoices, shipments, accounts, products, restock timelines, and sales rankings.
- It cannot place orders, send emails, edit catalogs, or change settings.
- It only sees what your Keystone role already allows (reps see their book of business; brand users see brand-wide data).
Before you connect
- Confirm your brand is on Pro or Enterprise (Basic cannot connect MCP clients).
- Ask a brand Administrator to turn on Enable MCP (AI clients) under Settings → Platform Settings.
- Be ready to sign in to the Keystone app (same login as day-to-day use, including SSO / MFA when enabled) — the first connection opens Keystone consent, not a separate MCP password form.
- Follow Connecting clients for Claude, Cursor, or ChatGPT (remote OAuth / authorization-code + PKCE).
What you can ask
Same kinds of questions you’d ask Gus:“Which of my accounts haven’t ordered in the last 90 days?”
“Show open orders for Acme Retail.”
“How much ATS do I have on SKU CC26-BLK?”
“Top SKUs this month by invoiced quantity.”See the full tool reference for every tool name and what it returns.
Related
- Connecting clients — Claude, Cursor, and ChatGPT setup
- Authentication & security — OAuth, scopes, and what the connection can access
- Tool reference — complete list of MCP tools
- AI Assistant (Gus) — the in-app version of the same tools
- Platform Settings — enable MCP for your brand
