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Who this is for: Brand users with Administrator access. Go to Settings → Integrations → QuickBooks.
The QuickBooks integration syncs invoices and customers between Keystone and QuickBooks Online. It also supports pushing return credit memos when configured in your returns policy.

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How connection works

Keystone uses a single platform QuickBooks app. You do not need to register your own app in the Intuit Developer Portal.
  1. Go to Settings → Integrations → QuickBooks
  2. Choose Production or Sandbox
  3. Click Connect QuickBooks
  4. Sign in to Intuit and approve access to your QuickBooks company
Use a QuickBooks Online admin account for the company you want to connect. The Intuit login must have permission to authorize third-party apps for that company.

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Setup overview

1

Open QuickBooks settings

Go to Settings → Integrations → QuickBooks and choose Production or Sandbox.
2

Connect QuickBooks

Click Connect QuickBooks and complete the Intuit authorization screen.
3

Configure sync options

Map payment terms, custom fields, deposit accounts, shipping items, and tax codes on the QuickBooks settings page.

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What syncs

Exact sync behavior depends on your integration configuration on the QuickBooks settings page.

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Configuration options

After connecting, configure:
  • Payment terms mapping — match Keystone terms to QuickBooks terms
  • Custom field mapping — map invoice fields to QuickBooks custom fields
  • Deposit account — where payments are recorded
  • Shipping item — QuickBooks item used for shipping charges
  • Tax codes — sales tax handling for invoice push
  • Item cost sync — optional product cost import from QuickBooks

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Production vs. sandbox

Manage production and sandbox connections independently on separate tabs in Keystone. Use sandbox for testing before enabling production invoice push.

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Troubleshooting