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Who this is for: Brand users, reps, and account (buyer) users. Gus only sees data your role is allowed to access.
Gus is Keystone’s in-app AI assistant. Open it from Gus in the left sidebar to ask questions in plain language and get answers grounded in your live Keystone data.

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What Gus can help with

Gus adapts to your role:
  • Brand users and reps — orders, accounts, products, sales trends, and inventory
  • Account (buyer) users — your own orders, products, and inventory availability

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Example questions

“Which accounts haven’t ordered in the last 60 days?”
“What are my top SKUs this month?”
“Show me open orders for Acme Retail.”
“How much ATS do I have on SKU CC26-BLK?”
Gus uses your tenant’s data and respects the same access rules as the rest of the app — reps see their accounts, buyers see their own account, and brand users see brand-wide data according to their tier.

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Tips for better answers

  • Be specific — include account names, date ranges, or SKU codes when you can.
  • Ask follow-up questions in the same conversation; Gus keeps context within a session.
  • If an answer looks wrong, use the feedback controls below the message so your team can improve responses over time.

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What Gus is not

Gus is designed for operational questions about your Keystone data. For pricing strategy, contract terms, or compliance decisions, use Gus’s output as a starting point and apply your own judgment. Gus does not access data from other brands or external systems outside your Keystone integrations.
  • Reports — structured views for recurring analysis
  • Dashboard — at-a-glance metrics Gus can help explain
  • MCP overview — use the same read-only tools from Claude, Cursor, or ChatGPT