> ## Documentation Index
> Fetch the complete documentation index at: https://docs.keystoneb2b.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Team Members

> Invite brand users, sales reps, and buyer accounts to Keystone.

<Note>
  **Who this is for:** Brand administrators only. Other roles do not see **Settings → User Access**.
</Note>

Go to **Settings → User Access** to manage who can sign in to your brand's Keystone workspace. The page has three tabs:

| Tab             | Who you invite                                             |
| --------------- | ---------------------------------------------------------- |
| **Brand Users** | Employees of your company (admin, manager, or viewer tier) |
| **Reps**        | Sales representatives linked to partner records            |
| **Buyers**      | Contacts at retail accounts who need portal access         |

## Brand user tiers

| Tier              | Permissions                                                                 |
| ----------------- | --------------------------------------------------------------------------- |
| **Administrator** | Full access — user management, integrations, and all settings               |
| **Manager**       | Manage orders and campaigns, view reports — cannot manage users or settings |
| **Viewer**        | Read-only access to data and reports                                        |

Only administrators can change another user's tier or remove them.

## Inviting a brand user

1. Open the **Brand Users** tab and click **Invite**.
2. Enter their email and select a tier (Administrator, Manager, or Viewer).
3. Click **Send invite**.

Pending invitations appear in the list until accepted or revoked. You can resend or revoke a pending invite at any time.

Invite emails introduce Keystone, list what the person can do in their role, and link to the [Getting started](/app-guide/getting-started) guide so teammates can onboard without extra hand-holding.

## Inviting a rep

1. Open the **Reps** tab and click **Invite**.
2. Link the rep to an existing partner record or create a new one.
3. Send the invitation.

Reps see accounts assigned to their partner. Sub-reps can be invited under an existing main rep and share the same data visibility. Their invite email links to [Getting started](/app-guide/getting-started).

## Granting buyer access

1. Open the **Buyers** tab.
2. Find the customer account and select the contact to invite.
3. Grant portal access — the buyer receives an email to set their password.

Buyers see their own account's orders, invoices, and ordering tools. Their invite email links to the [Buyer portal](/app-guide/buyer-portal) guide.

## Removing access

Use the actions menu next to any active user to revoke access. Revoked users lose access on their next page load.

<Warning>
  Removing a brand administrator does not automatically rotate integration credentials they configured. Review integrations after removing an admin.
</Warning>

## Single sign-on (SSO)

Enterprise accounts can configure SAML 2.0 SSO. Contact [support@keystoneb2b.io](mailto:support@keystoneb2b.io) to enable SSO for your domain.

## Related

* **Settings → Assign Reps** — map unassigned customers to sales reps
* [Getting started](/app-guide/getting-started) — overview of roles and navigation